Letter of Complaint-Layout&Sample

Έρχονται οι εξετάσεις και μαζί ο φόβος και ο τρόμος που τις συντροφεύει αναφορικά με τα προφορικά και φυσικά την έκθεση. 1/4 περίπου της βαθμολογίας είναι η δομή! Οποτε μελέτησε πολύ καλά τα layouts για να μην χάσεις ούτε μισή μονάδα!! Συνοδευτικά σου έχω και ένα δείγμα letter of comlaint στο οποίο είναι αφιερωμένο το παρόν άρθρο!

LAYOUT

Your name

House/ flat/ building number and street

Town

County, Postcode

Today’s date

Name of the person you are writing to

Name of the firm Building number and street name

Town County Postcode

Dear Sir or Madam, Mr Brown

1st par. I am writing to complain about ..............................................................................................................................................................................................................................................................................................on Saturday 11th March at 9 pm.

I regret to inform you that I am not satisfied with it./ I feel should be brought to your attention.

2nd par.First of all(more details)Explain the problem 1&Give a brief history of your efforts to resolve the problem,

3rd par. Explain the problem 2 &Give a brief history of your efforts to resolve the problem,

4rd par. As you can imagine I am deeply disappointed with your service. ( what I expect to happen –solutions) believe that I am entitled to a refund/discount coupon./I expect you to ……

I hope that you can resolve this matter immediately .

I look forward to hearing from you

Best regards

Full name

SAMPLE

Dear Sir/Madam,

I am writing to inform you of how disappointed I am with the service I received at your hotel. I stayed there from June 6 to June 8 for four nights, and experienced several problems that I feel should be brought to your attention.

First of all, there were several issues with the room. Specifically, I had booked a room with a sea view, but on arrival, I found that my room overlooked the hotel backyard. Furthermore, the air conditioning was problematic. It kept breaking down, which made it too cold for me to sleep at night. When I complained to the receptionist, he refused to give me another room, which I found very frustrating.

Another issue was the food in the hotel restaurant. Not only were the portions very small, but the food was also tasteless, and most of the dishes were cold too. To make matters worse, the attitude of the waiters was disrespectful and impolite. Whenever I spoke to any of them, they either ignored me or said there was nothing they could do.

The problems I experienced during my time at your hotel left me feeling tired, hungry and greatly disappointed. I have never experienced such problems or seen such poor standards while staying at any other hotel. I therefore request that you remedy this situation immediately and insist that I be given a full refund. If I do not hear from you soon, I will have no choice but to express my dissatisfaction on social media.

I look forward to hearing from you shortly.

Yours faithfully

(full name))